Retail Plus Installation or Installation Only?

We're in Kent to talk with two businesses who have taken quite different paths in the industry. Potters Home Digital are an established company who began life as a retailer and have added installation successfully to their business. Micarta are a new and focused integration firm, born from the ashes of Challenge Control. In conversation with directors from each company, Alex Jones and Gavin Baker, we find out what’s working for them and how they’re growing and sustaining a business in home integration. We’ll also be learning plenty about the market in Kent. How similar is work here to business in London and the commuter belt counties? Where are the opportunities? And, what are the advantages for a local business that’s tuned in to its community? Gavin reveals what makes him tick in our Hot Seat Q&A. This episode is recorded in the Lilford Gallery in Canterbury. Thanks to pod partners Meridian Audio, AWE, Sony and Integrated Systems Europe for their support in making the series possible.