Change and Diversity

In this episode, we explore the changing nature of the home integration industry in the company of Sohan Perera from Link Media Systems and Henry Shephard from Cornflake. Where has the industry come from, where is it now and where is it going? How does this evolution affect how integrators do business? And, what are the implications for the value that the industry places on the services it provides? We’ll also be looking at the challenges of dealing with customers from different nationalities and age profiles. It's a diverse market we serve, so what approaches work best for customer groups from diverse backgrounds? Meanwhile, in our Hot Seat Q&A, we find out who Sohan would invite to his industry come dine with me. This episode is recorded in the Media Room at the Cambridgeshire HQ of Meridian Audio. Thanks to pod partners Meridian, AWE, Sony and Integrated Systems Europe for their support in making this show possible.