Working Overseas and Providing Service and After-Care

Episode 7 December 11, 2018 00:40:33
Working Overseas and Providing Service and After-Care
The Integrated Home
Working Overseas and Providing Service and After-Care
/

Show Notes

In the company of two experienced industry practitioners, David Graham of Grahams Hi-Fi and Steve Moore of SMC, we cover two important issues facing integrators - how do you run a smart home project in another country and what can you do to generate recurring monthly revenue from service and after-care? We’ll be asking what steps you should take to deliver on projects overseas and finding out how you can make a success of this kind of work for you and your customer. Then, once we've figured out what makes Steve Moore tick - and heard the one word he'd use to describe his fashion sense - we'll examine why service is important for your business. How can you offer after-care and why should you? What will change for your business if you do provide an on-going service package for your customer and what are the pitfalls to avoid? This podcast is recorded in the London showroom of Grahams Hi-Fi. The Integrated Home supports Together For Cinema – to find out more, visit www.togetherforcinema.co.uk. Sponsored by Meridian Audio, The Integrated Home is a Wildwood and Alfi Media Production.

Episode Transcript

No transcript available...

Other Episodes

Episode 2

February 05, 2020 00:52:06
Episode Cover

Anatomy of a Project

In this episode we’re taking an in-depth look at one particular project in Notting Hill, London with the help of Alan Waxman from prime developer, Landmass, and Luke Crutcher from integrator, Living Home Tech. How does technology fit within a new-build scheme? What part does it play in the overall design and how can it add value from a developer’s perspective? How does the integrator approach such a brief? What are the factors they consider in the delivery of a successful project? And what are the installation challenges they have to overcome? All these questions and more are covered in this detail-rich conversation. Thanks to pod partners Meridian Audio, AWE, Sony and Integrated Systems Europe for their support in making the series possible. ...

Listen

Episode 7

July 29, 2021 00:49:50
Episode Cover

A Developer, A Designer And An Architect

For this show, we're talking to Peter Warren from EAB Homes, Vanessa Leyland from Vanessa Leyland Interiors and David Field from TFF Architects to find out what developers, designers and architects think of our industry.  What do they understand about home integration and the services we provide and what would they like us to do differently or better?  This talk was produced by CEDIA and first broadcast as a webinar as part of ISE Digital 2021. Our thanks to both CEDIA and Integrated Systems Europe for their support. We're grateful also to our series partners AWE Europe, Sony and Distributed by Meridian for their backing. We support Together For Cinema. ...

Listen

Episode 1

January 22, 2021 00:50:03
Episode Cover

A Rack Building Masterclass

What's involved in designing and building a rack? How should you approach cable and thermal management? And, why does taking the time in rack building pay dividends for your installation and for your business? To answer these and many other questions, we're joined by two rack building experts - Nick Pidgeon of Visualization and Simon Fulstow, Director of multi CEDIA award-winning integration firm and CEDIA Member of Excellence, SONA. Join us for this rack building masterclass! The Integrated Home is supported by Ring, AWE Europe, Sony and Distributed by Meridian and is a Wildwood production. We support Together for Cinema. ...

Listen